Out and In-Patient General Mental Health Services
Mathari National Teaching and Referral Hospital
The mental healthcare services are guided by the hospital strategic plan 2024 -2029: which envisions a level 6 health facility that is a beacon of excellence in the provision of specialized mental health services, training, and research. To achieve this vision, the hospital is guided by the following three strategic themes:
1. Operational excellence
2. Quality mental healthcare
3. Institutional development
The strategic themes aim to achieve: effective and timely service delivery and improved mental health outcomes within a sustainable service portfolio.
Service Charter diagram (link to service charter)
• Hospital’s responsibilities to the clients
• Client responsibilities
Patients Chart:
• Patient’s rights
• Provider’s obligations & code of practice
- Specialized Psychiatric services
- Neurorehabilitative services
- Mental health programmes
- Tele-mental health services
- Diagnostic and Pharmaceutical services
- Integrated services (other medical services)
- Quality of care Management Systems
- Health Records and Information Services
- Customers Care and Information
- Psychiatric emergency services
- Forensic mental health services
- Child and Adolescent mental health services
- Addiction Psychiatry
- Community mental health services
- Liaison and neuropsychiatry services
- General adult mental healthcare & Psychiatry assessment services
- Geriatric mental health services
- Psychotherapy & Counselling services
- Psychological & Psychometric Assessment
- Art therapy
- Psychiatric Social Work
- Social rehabilitation and reintegration
- Transitional and Aftercare services
- Referral & Linkages to Social support & Social Security services
- Occupational mental health services
- Speech and language therapy
- Physiotherapy & Orthopaedic services
- Psychosocial Disability assessment
- Workplace and Corporate mental wellness
- School and parenting mental health programs
- Community outreach programs
- Mental health and psychosocial support (MHPSS) in emergencies and humanitarian situations
- Mental health technical assistance and consultancy
- Tele-psychotherapy
- Tele- Psychiatric consultancy
- e - Mental health information and education
- Helpline and Crisis interventions
- Radiology services (X-Ray, CT Scan)
- Neurophysiology tests (EEG)
- Pharmacy services
- Comprehensive Care Clinic
- Dental health services
- Maternal and Child / Family Planning health services
- General outpatient services
- Patient registration and appointment bookings
- Health records and filing
- Health data analysis and reporting
- General hospital information
- General Customer feedback